Copy radio serial number or IP address to clipboard for support¶
This page helps you quickly copy your FLEX-8600’s serial number, IP address, or other identifying information to your system clipboard so you can paste it into a support ticket or email.
Before you start¶
- Your radio must be connected to AetherSDR.
Steps¶
Copy the radio serial number¶
- Open
Settings > Radio Setup.... - On the Radio tab, locate the Radio SN read-only label.
- Click the clipboard copy button (tray icon) immediately to the right of the serial number value.
Copy the radio IP address¶
- Open
Settings > Radio Setup.... - Click the Network tab.
- Locate the IP Address read-only label.
- Click the clipboard copy button (tray icon) immediately to the right of the IP address value.
Copy the MAC address¶
- Open
Settings > Radio Setup.... - Click the Network tab.
- Locate the MAC Address read-only label.
- Click the clipboard copy button (tray icon) immediately to the right of the MAC address.
Copy the firmware version or license info¶
- Open
Settings > Radio Setup.... - On the Radio tab, scroll to the License Info section.
- Click the clipboard copy button next to any field: Subscription, Expiration, Radio ID, or Licensed version.
You can also copy HW Version, Model, or Options from the Radio tab the same way.
What each control does¶
| Control | Behavior |
|---|---|
| Clipboard copy button (tray icon) | A small icon next to each read-only value. Clicking it copies that value to the system clipboard and briefly shows a “Copied” popup. The button appears dimmed when the value is empty or unavailable. |
Tips¶
- Each copy button is labeled with the field name in its tooltip (e.g., “Copy Radio SN”). Hover to confirm which value will be copied before clicking.
- The “Copied” popup appears for one second near the button.