Copy the full JSON snapshot to the clipboard¶
The Slice Troubleshooting dialog captures a JSON snapshot (schema v3) of every slice, panadapter, transverter, DAX channel, audio device, client DSP state, audio endpoint, control-device (MIDI) bindings, and renderer state. This page explains how to copy that snapshot to the clipboard so you can paste it into a support ticket, forum post, or bug report.
Before you start¶
- AetherSDR must be connected to a radio. The dialog requires an active radio connection.
- If slice state has changed since you last opened the dialog, click
Refresh Snapshotbefore copying to ensure the data is current.
Steps¶
- Open
Help > Slice Troubleshooting.... - Click the
JSONtab. - Click
Copy JSON. - Confirm the status label reads
Copied to clipboard. - Paste into your target application.
What each control does¶
| Control | Kind | Behavior |
|---|---|---|
JSON (tab) |
Tab | Displays the full JSON snapshot (schema v3) of slices, DAX channels, audio devices, client DSP state, control devices, audio endpoints, and renderer state. |
Issue Summary (tab) |
Tab | Displays a plain-language bullet list of detected problems, including audio routing, DSP, control-device (MIDI) state, multi-client ownership, panadapter connection status, and audio endpoint state. |
Refresh Snapshot |
Button | Re-reads current slice state into the snapshot. Click this after making any slice changes before copying. |
Copy JSON |
Button | Copies the full JSON snapshot to the clipboard. |
Copy Summary |
Button | Copies the issue summary text to the clipboard instead. |
Export JSON... |
Button | Saves the JSON snapshot to a file. |
Close |
Button | Closes the dialog. |
What the Issue Summary includes¶
The Issue Summary tab generates a plain-language bullet list from the snapshot. As of v26.6.1 the summary includes the following additional items:
Remote audio RX (radio-level)¶
The summary now reports the radio-level remote audio RX stream state, including:
- Stream ID, whether the stream was expected, whether creation is pending, whether a status message has been seen, whether this client owns the stream, and the compression setting in use.
- A routing note that explains any detected routing problem for the remote audio RX stream.
Remote audio RX (per-slice radio stream route)¶
For each slice, the summary also reports the per-slice radio stream route for remote audio RX, including:
- Stream ID, expected flag, create-pending flag, remove-requested flag, status-seen flag, and owned-by-us flag.
These entries appear alongside the existing audio device, DSP, and TX route information already present in the summary.
Panadapter slice connection status¶
For each panadapter, the summary now reports its connection status to slices, including:
- State (e.g. "connected", "partially_connected"), summary of connection status, list of connected slice IDs, list of active slice IDs, and whether the connection requires attention.
Audio endpoint status¶
For each audio endpoint, the summary reports:
- Name, direction (INPUT/OUTPUT), kind, operational flag, running flag, state, error, backend, device name, sample rate, channel count, sample format, resampling flag, buffer statistics (buffer bytes, buffer peak bytes, underrun count), and any user-facing note.
These entries appear alongside the existing audio device and control-device information.
Tips¶
- If you want only a plain-language problem summary rather than the full JSON, use
Copy Summaryon theIssue Summarytab instead. - To get the most accurate snapshot, make any slice configuration changes first, then click
Refresh Snapshot, thenCopy JSON. - The JSON snapshot can be pasted directly into an AI assistant for guided troubleshooting.