Copy radio serial number or IP address to clipboard for support¶
This page helps you quickly copy your FLEX-8600’s serial number, IP address, or other identifying information to your system clipboard so you can paste it into a support ticket or email.
Before you start¶
- Your radio must be connected to AetherSDR.
Steps¶
Copy the radio serial number¶
- Open
Settings > Radio Setup.... - On the Radio tab, locate the Radio SN read-only label.
- Click the clipboard copy button (tray icon) immediately to the right of the serial number value.
Copy the radio IP address¶
- Open
Settings > Radio Setup.... - Click the Network tab.
- Locate the IP Address read-only label.
- Click the clipboard copy button (tray icon) immediately to the right of the IP address value.
Copy the MAC address¶
- Open
Settings > Radio Setup.... - Click the Network tab.
- Locate the MAC Address read-only label.
- Click the clipboard copy button (tray icon) immediately to the right of the MAC address.
Copy the firmware version or license info¶
- Open
Settings > Radio Setup.... - On the Radio tab, scroll to the License Info section.
- Click the clipboard copy button next to any field: Subscription, Expiration, Radio ID, or Licensed version.
You can also copy HW Version, Model, or Options from the Radio tab the same way.
What each control does¶
| Control | Behavior | Notes |
|---|---|---|
| Clipboard copy button (tray icon) | A small icon next to each read-only value. Clicking it copies that value to the system clipboard and briefly shows a “Copied” popup. The button appears dimmed when the value is empty or unavailable. | |
| Select Installer... | Opens a file dialog for a SmartSDR installer (.msi, .exe) or pre-extracted .ssdr firmware file. Passes the selected path to FirmwareStager which extracts .ssdr payload and emits progress. | Label changed from 'Browse .ssdr...' to 'Select Installer...' in v26.5.3. |
| SmartLink (tab) | Pinned SmartLink TLS certificate management. Lists each pinned certificate (host, SHA-256 fingerprint, pinned date) with per-row Forget and Forget All. New in v26.5.3 (#2951 Phase 2). | Lazy-built when first clicked. Phase 2 of GHSA-wfx7-w6p8-4jr2: cert-pin mismatch now hard-pauses the handshake with a modal dialog. |
| Pinned SmartLink Certificates (section) | Section header for the pinned certs table inside the SmartLink tab. Lists every host this client has pinned on first connect (trust-on-first-use). | Phase 2 of GHSA-wfx7-w6p8-4jr2. Pin schema migrated from plain strings to {fp, pinnedAt} objects. |
| Host / SHA-256 fingerprint / Pinned (table columns) | 3-column read-only table: Host (hostname), SHA-256 fingerprint (monospace), Pinned (YYYY-MM-DD or '(pre-phase 2)'). | Backed by WanCertCache in WanConnection.cpp. |
| Forget selected | Removes the selected host's pinned cert fingerprint so the next connect re-pins silently. | |
| Forget all | Clears every pinned cert (with confirmation). Next connect to each radio silently re-pins. | Shows QMessageBox::question before wiping. |
| Radio (tab) | Radio information, identification, license info and firmware update. | |
| Radio SN | Chassis serial number (read-only). | Includes a clipboard copy button (tray icon) next to the value. New in v26.5.3 (#2976). |
| Region | Radio regulatory region. | |
| HW Version | Hardware version string. | Includes a clipboard copy button next to the value (#2976). |
| Remote On | Enables remote wake / remote-on. | |
| Options | Shows licensed radio options. | Includes a clipboard copy button next to the value (#2976). |
| FlexControl | Detected state of FlexControl hardware. | |
| multiFLEX | multiFLEX enabled state. | |
| Model | Radio model. | Includes a clipboard copy button next to the value (#2976). |
| Nickname | User-friendly radio nickname. | |
| Callsign | Station callsign. | |
| Station Name | Identifies this AetherSDR client to other multiFLEX stations. Defaults to the OS hostname if empty. | Stored in AppSettings. Sent to radio as 'client station |
| License Info (Subscription / Expiration / Radio ID / Licensed version) | Displays license details from the radio. | Each field (Subscription, Expiration, Radio ID, Licensed version) includes a clipboard copy button next to the value (#2976). |
| Check for Update | Queries for firmware updates. | |
| Upload Firmware | Starts firmware upload with progress bar and status. | |
| Network (tab) | Radio network information and advanced network options. | |
| IP Address / Mask / MAC Address | Read-only network addresses. | Each includes a clipboard copy button (#2976). |
| Enforce Private IP Connections | Rejects non-RFC1918 peers. | |
| Network MTU | Sets maximum outgoing VITA-49 UDP packet size in bytes. Default 1450. Range 576-9000 bytes. | Stored in AppSettings. |
| DHCP / Static | Switches between DHCP and Static IP modes. | |
| IP Address / Mask / Gateway (Static) | Static IP configuration fields. | |
| Apply (Network) | Pushes the network config to the radio. | |
| GPS (tab) | GPS presence and live lat/lon/alt/time/satellites info. | |
| TX (tab) | TX timings, interlocks, max power, tune mode, waterfall display, slice/TX follow and TX Band Settings shortcut. | |
| TX Band Settings | Opens the dedicated per-band power/tune dialog. | |
| Timings (in ms) | TX hang / delay timings. | |
| Interlocks - TX REQ: RCA / Accessory | Enables RCA and accessory interlock inputs. | |
| Max Power | Sets radio-level TX power cap. Range 0-100 %. | |
| Tune Mode | Selects how the tune button behaves. | |
| Show TX in Waterfall | Draws TX signal in the waterfall. | |
| TX Follows Active Slice | TX follows the active slice. Mutually exclusive with 'Active Slice Follows TX'. Default False. | Disabled automatically during Split operation. |
| Active Slice Follows TX | Switches the active slice when TX moves externally (e.g. WSJT-X or CAT). Mutually exclusive with 'TX Follows Active Slice'. Default False. | |
| Phone/CW (tab) | Microphone, CW keyer, RTTY defaults. | |
| Enable/Disable the Level Meter During Receive | Shows mic level meter even in RX. | |
| Iambic | Enables or disables the iambic keyer on the radio. | In v0.9.1, Mode A and Mode B buttons were added beside the Enabled toggle. |
| Iambic Mode: A / B | Selects Curtis iambic mode A or B for both the radio and the local software keyer. Default A. | Mutually exclusive pair added in v0.9.1. |
| Swap | Swaps dit/dah. | |
| Sideband | Selects CW pitch sideband. Options: LSB, USB. | |
| CWX | Enables CWX macro keying. | |
| Decode | Enables the CW decode overlay on the panadapter. Default True. | |
| RTTY Mark Default | Default RTTY mark frequency. | |
| RX (tab) | GPSDO frequency offset calibration and 10 MHz reference source. | |
| Cal Frequency (MHz) | Frequency used for manual calibration. | |
| Start | Starts the frequency calibration sweep. | |
| Freq Offset (ppb) | Manual frequency offset in ppb. | |
| 10 MHz Reference Source | Selects oscillator reference source. Options: Auto, TCXO, GPSDO, External. Default Auto. | Lock status (Locked / Unlocked) is shown alongside the combo and updates live. |
| Audio (tab) | Radio audio outputs, compression, PC devices, boost, buffer, recording and NVIDIA BNR container. | |
| Line Out | Line-out gain. | |
| Mute (Line Out) | Mutes line-out. | |
| Headphone | Headphone gain. | |
| Mute (Headphone) | Mutes headphone. | |
| Front Speaker / Mute | Mutes front speaker (model-specific). | |
| Audio Compression (SmartLink): Auto / Uncompressed / Opus | Selects audio codec for SmartLink/LAN. Default Auto. | |
| Prevent system sleep while connected | Keeps OS awake while radio is connected to prevent audio/TCP/UDP stream drops during idle. Default False. | |
| PC Audio Devices: Input / Output | Picks host audio in/out devices. | |
| Audio Boost | Enables extra gain on the client audio path. | |
| Audio Buffer | Increases audio buffer in milliseconds for VPN/SmartLink jitter. Default 200. Range 50-1000 ms. | Stored as 'AudioBufferMs'. |
| Recording: Radio Side / Client Side | Picks radio-side or client-side recording. Default Radio Side. | |
| Save to | Folder for saved recordings (client-side only). Defaults to Documents/AetherSDR/Recordings. | |
| ... (Browse) | Browses for recording folder. | |
| Auto-record on TX | Automatically records while transmitting. Default False. | |
| Idle timeout | Seconds of silence before recording stops. Default 120. Range 10-3600 sec. | |
| NVIDIA BNR: Autostart Container / Start / Stop / Check Status | Controls the NVIDIA Broadcast noise-removal container. | |
| NVIDIA BNR status dot | Colored dot indicating container Running/Stopped/Unknown. | |
| Filters (tab) | Low-latency / Sharp filter options per bandwidth. | |
| Voice / CW / Digital filter sharpness sliders | Sets filter sharpness (0=lowest latency to 3=sharpest) per mode; slider is disabled when Auto is enabled. | |
| Auto (Voice / CW / Digital) | Enables automatic filter-level selection for that mode; disables the manual sharpness slider. | |
| Use Low Latency Filters for Digital Modes | Forces low-latency filters in DIGU/DIGL. | |
| XVTR (tab) | Per-transverter configuration -- RX Only, valid, remove, plus Create New Transverter. | Contains nested tabs, one per xvtr, and a '+' tab. |
| RX Only (XVTR) | Forces RX-only on that transverter. | |
| Remove (XVTR) | Deletes the transverter definition. | |
| Create New Transverter | Adds a new transverter entry. | |
| USB Cables (tab) | Assigns USB serial adapters to CAT, BCD, bit, and PTT cable types. | |
| Cables list / Status | Detected USB cables per type with Plugged/Unplugged status. | |
| Name / Enabled / Speed / Data Bits / Parity / Stop Bits / Flow / Source / Auto Report / BCD Type / Polarity / Bit Configuration (0-7) | Per-cable serial parameters and behavior. | |
| Peripherals (tab) | External devices manual IP connection (TGXL, PGXL, Antenna Genius). | |
| Connect / Disconnect |